Refund Policy

Natural Health Team will gladly refund your purchase under the following conditions:

Order Cancellation:
– Orders may be canceled prior to shipping. Shipping is usually within 3 business days of the receipt of the order.
– Cancellations must be in writing via email, lori@naturalhealthteam.info.
– The refunded amount is the Total original charge.

Orders received in good condition may be returned:
– Returns must be received by Natural Health Team, 31240 May St. Lacombe, LA 70445 in new condition, unopened and at the buyers cost.
– Returns must be shipped within 30 business days of receipt.
– Returns must include a copy of the “Packing Slip” or “Invoice” included in the shipment.
– Shipping and Handling charges are not refundable.
– A restocking fee of 20% of the product costs will be assessed.
– Refunds are made in the form of the original payment.

Damaged orders will be replaced:
– Orders received with obvious package damage should be refused.
– Notify the carrier and notify Natural Health Team.